Observation número uno: In a hierarchy-driven organisation, not only will people hit Reply All, they will copy their immediate supervisor into a test mail.
Observation number two (I ran out of Spanish at this point): In a paranoid world, where data-security and data-privacy are fairly alien concepts, people will hit Reply All, copy their immediate supervisors and cc their personal mail id.
Fascinating doesn’t quite cover it.
Delirium
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